About Us

Cory

Cory was one of the youngest people ever permanently appointed to the rank of Superintendent within an Australian ambulance service, a position that put him in command of one of the state's busiest regions, leading a team of hundreds of paramedics and support staff.

Running a command of this scale means overseeing many portfolios, including people and culture, operations, emergency incident management, workforce planning, governance and accountability, and safety. His responsibilities cover the full range of capability a high-performing, high-stakes team demands.

Cory has commanded a region of more than 400,000 square kilometres, and led teams across some of the country's most diverse and demanding terrain, from alpine snowfields and vast desert, to large regional cities and coastlines. He has also directed operations at one of the world's busiest emergency control centres.

His path into emergency services began at just 16, when he joined the fire service. In the years since, he has supported the operational command of major emergencies including the 2009 Black Saturday bushfires and Tropical Cyclone Debbie, and held local command responsibility for major flood events, leading the team that planned and executed the evacuation of entire towns and villages. He has also commanded major public events including Sydney's Gay and Lesbian Mardi Gras and some of the state's highest-risk music festivals.

That body of experience has forged a particular kind of leadership, making split-second, high-consequence decisions with incomplete information, staying composed under extreme pressure, while empowering others to lead and decide alongside him. It's given him a rare, tested understanding of how to build teams that perform at the highest level, sustainably, without burning people out and how to turn chaos into clear, executable direction.

Alongside his operational experience, Cory holds academic qualifications in leadership and management and is a two-time recipient of the Australian Defence Force's Long Tan Award for Leadership.

Cory also has a long-standing passion for aviation, in particular its safety and human factors systems, and for the lessons that this offers other industries wanting genuine, lasting safety and quality.

Cory has been independently assessed in the top 20% of leaders worldwide via the Hogan 360 program, a scientifically validated leadership assessment tool used across more than 64,000 assessments and 669,000+ raters globally, outperforming the global average in all five core leadership impact areas: People, Results, Systems, Culture, and Public Value.

Today, he channels that experience into coaching, mentoring, and short courses, translating high-stakes, high-reliability leadership into practical tools that apply well beyond emergency services, to any industry and any line of leadership.

Fox

Ask anyone who's worked with Fox and there is one thing that comes up before her job title or qualifications and that's how she makes people feel.

Fox has built a career on being the calm person in the room others trust when things get really hard.  A former NSW Police officer and now Superintendent within an Emergency Service where she leads 755 volunteers. In between her policing and current role, Fox was a private investigator who focused on bullying and harassment investigations across a wide range of industries. That experience helped Fox to understand exactly what is happening when bullying and harassment leaks into a workplace. Fox is highly skilled at diagnosing the human elements that make up a culture and that come out in humans during times of high stress and in a crisis. 

Fox holds an Incident Controller Level 3 (IC3) qualification, the highest level of emergency incident command in Australia, which means when an emergency escalates, Fox is often the one leading the response.  This is a prestigious qualification in Australian Emergency Management and held by only a few of those trusted to maintain a level of calm composure in a crisis.

But what people actually talk about is her emotional intelligence. In a 360 degree leadership review conducted through Harvard University, Fox's EQ scored exceptionally high amongst a global cohort of leaders.  Anyone who's been coached, mentored, or simply led by Fox will tell you the same thing the data does, this is someone who reads a room, reads a person, and knows exactly what they need before they ask for it.  Described by Harvard Faculty as a super power, Fox's emotional intelligence is a gift she openly gives to others.  It's a gift our world needs and Fox is breaking out of emergency services leadership and into the wide world to share it with you all. 

Fox's EQ shows up everywhere, in the volunteers who come to her first when something's wrong. In the emerging leaders Fox has coached and mentored into their own commands. In the deliberate, ongoing push for diversity and inclusion in spaces that don't always make room for it. People don't just respect Fox's command ability,  they trust Fox's judgement about people and admire her ability to speak up with kindness and grace when it matters.